Delivery & returns
Fast, tracked delivery and easy returns. Learn about shipping times, carriers, and how to send items back to Tonic Health hassle-free.
When will I get my order?
Once your order has been processed, we aim to ship same-day before 3pm local time and have your Tonic with you in 48 hours so that you can start your health journey fast. Estimated delivery times:. 🇬🇧 UK: 2-3 business days. 🇪🇺 EU: 3-7 business da
Which carriers to you use?
At Tonic, we work with a range of trusted carriers, including Evri, Royal Mail, and UPS to get your order safely to your door. Every parcel is tracked, so nothing goes missing. If something does, we’ll put it right.
How do I return my order?
How do I return my order?. Head to the Returns Portal, select your order, select your products and follow the steps. 1. Vitamins. We accept returns on vitamin products under the following conditions:. 2. Merchandise. This applies to items such as t-s
How does the money back guarantee work?
Our main goal is to ensure you're happy, satisfied, and have the best experience possible with us. Different people have different effects from using our products, depending on the way they absorb them and their lifestyle. This is why all of our prod
There's a problem with my order
Oh no! We're sorry to hear you're having trouble with your order. We always aim to get your order to you perfectly, but every now and then things slip through. Please rest assured that we will do our best to resolve this issue for you as quickly as p
How do I track my order?
You can track your order by logging into the help centre portal here. You will also receive a shipping confirmation email containing details to track your order once the item has been shipped. This tracking information is sent out once the parcel has
How much is shipping?
We offer free, fast shipping on all UK orders over £23.50. £2.99 for UK orders under £23.50. £2.99 for Jersey, Guernsey & Isle of Man. €3.99 for Europe. $4.99 for USA
My order didn't arrive
Oh no! We're sorry to hear your order didn't arrive. We always aim to get your order to you perfectly, but every now and then things slip through. Please rest assured that we will do our best to resolve this issue for you as quickly as possible. To d
My order arrived damaged
Oh no! We're sorry to hear your order is damaged. We always aim to get your order to you perfectly, but every now and then things slip through. Please rest assured that we will do our best to resolve this issue for you as quickly as possible. To do s