Tonic Rewards FAQs
Join the tribe for free and earn points every time you shop, refer friends, or celebrate milestones. As you level up through Member, Insider, and Champion tiers, you’ll unlock exclusive perks like bonus points, discounts, and free shipping.
About Tonic Rewards
Tonic Rewards is our loyalty programme built to reward you for choosing Tonic. Every time you shop, share and engage, you earn points, access exclusive perks, and move up through tiers. It’s our way of saying: thank you for being part of the Tonic tr
Earning Rewards & Activity Bonuses
How do I earn points?Points are earned whenever you shop, and other ways too: for example, celebrating your birthday, leaving reviews, and following us on social. The exact earn rate depends on your tier. How many points do I earn per pound?It depend
Rewards tiers + status
What are the tiers?There are three tiers:. What happens when I move tiers?When you reach the spend threshold, you’ll be upgraded to the next tier. With that upgrade comes better earning rates, exclusive perks and a welcome reward. How long does my ti
Rewards Point Balance & Expiry
How do I check how many points I have?Log into your account, click Rewards and your balance will display at the top of the page. How do I redeem my points?Log in to your Account, go to the Rewards section, and select the reward you’d like to redeem.
Rewards Shipping & Discounts
Does free shipping apply to all Tonic Rewards tiers?Free shipping is only included for the Champion tier as part of the tier benefits. Member and Insider tiers receive standard shipping unless specified through a promotion. Can I use other discount c